Complex Coordinator

Schallenkamp Hall

Search 1855 - Posted July 3, 2024

Department of Residential Life at Emporia State University is seeking applicants for the Complex Coordinator (CC) position. The Department of Residential Life strives to support the academic mission of Emporia State University by providing residents with assistance, connections, and opportunities to enhance their experience at ESU.

The department is committed to the celebration of diversity, community safety, and student development. As a member of the Residential Life Team at Emporia State University, the CC will promote and activate the mission, vision, and values of the department. Reporting to the Assistant Director of Residential Life, the CC plays an integral leadership role in the operations and overall experience of residents in assigned residential communities.

Ideal candidates should be student-focused and have the ability to establish relationships, develop communities, implement training and accountability, communicate effectively, and oversee operations of assigned communities with excellent attention to detail. This is a 12-month, live-on position, and includes night and weekend responsibilities.

RESPONSIBILITIES:

• Residential Experience: Oversee all aspects of the residential curriculum for assigned residential communities. This includes individualized and community support, social and educational experiences, and connections to campus, to optimize resident experiences and increase retention. (20%)
• Building Management: Manage building operations for assigned residential areas. Review, update, and initiate processes to manage occupancy information, Reception Center operations, check-in and check-out processes, and inventories. Ensure a high standard of services and quality experiences for residents. Support summer camps and conferences. Work with facilities staff to coordinate building projects and serve as a liaison between facilities staff and residents. (20%)
• Crisis Response: Serve as a member of 24-hour duty rotation. Provide initial crisis management, conflict mediation, and resources for students as needed. Refer students to and consult with appropriate agencies within the Emporia State community in a timely fashion. Provide appropriate follow-up for students. (15%)
• Staff Supervision and Training: Directly and indirectly supervise student staff (Resident Assistants and Reception Center Assistants) and Graduate Assistant. Interview and select effective team members. Assist with the planning, implementation and assessment of staff training. Meet with team members 1:1 to provide support, direction, and accountability. Plan and facilitate weekly student staff meetings to complete administrative tasks, execute initiatives, and provide professional development. (20%)
• Student Accountability and Support: Participate in and oversee processes for student accountability and support by reviewing incident reports, intentional conversations, and other reported information. This includes making wellness and academic referrals, upholding polices through the conduct process, completing informal check-ins, and addressing negative community behaviors. Uphold Title IX and Clery reporting guidelines. (20%)
• Departmental Initiatives: Provide professionalism and support for the Residential Life team. Work with the Residential Life team on departmental initiatives such as recruitment, retention, move-in, move-out, and summer conferences. Collaborate with external stakeholders on behalf of Residential Life. (5%)
  

QUALIFICATIONS:

Qualifications Required:

• Bachelor’s degree in a related field and at least one year of experience
• Ability to create spaces and relationships that support diverse student populations. 
• Ability to serve on a 24/7 on-call duty rotation and respond to campus within 10 minutes.
• Capability to work a flexible schedule, including work evenings and weekends as needed.
• Ability to perform each essential duty mentioned below satisfactorily. 

Qualifications Preferred:

• Master’s Degree in a related field.
• Previous Residential Life, supervision, and student conduct experience.
• Prior experience with student development theory, staff training, and crisis management.
• Experience with StarRez and Maxient.
• Experience with residence hall operations and management. 

COMPENSATION:

• Salary:  $48,084-$53,000 annually
• Qualifications and previous experience will be considered for placement of base rank and salary. 

BENEFITS:

Base pay is one component of Emporia State University’s total rewards package. We are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family that include:

• Health Insurance
• Free Dental insurance for employees
• Retirement through the Kansas Board of Regents
• Paid parental leave
• Up to 31 days paid vacation and holiday days
• Tuition reduction and tuition assistance
• Dependent tuition waiver
• For full details about our benefit plan offerings, please visit here. 

APPLY:

To apply, upload a letter of application, unofficial transcripts, resume, and at least three (3) references here. 

Consideration of applications will begin immediately, and will continue until the position is filled.

A background check and official transcripts are required prior to hire.

For more information

Jose Pavon

HR Professional

jpavon@emporia.edu

Emporia State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, religion, gender, sex, gender identity, gender expression, marital status, parental status, sexual orientation, genetic information, status as an individual with a disability, status as a protected veteran, or any other factors which cannot be considered by law.